Full payment of reservation is due at the completion of the free cancellation period as per the below policies. 

• Low Season - Full payment due 48hrs prior to arrival. 
• Mid Season (incl School Holidays) - Full payment due 7 days prior to arrival. 
• High Season (incl Christmas & Easter) - Full payment due 14 days prior to arrival. 
• Group bookings - Our cancellation policy for all group bookings is 30 days notice irrespective of the season. (4 or more rooms booked by the same group or event are considered a group booking)

• Dates changes can be requested during the free cancellation period and are subject to availability.
• Bookings are non-refundable once inside cancellation period.
• No refunds will be issued for early departure of reservation dates.

A 1.5% surcharge applies to all credit card payments (2% AMEX). Bank transfers are available if you would like to avoid these surcharges.